Effective Date: 31.07.2025
Platform: https://mycontinental-sibiu.continentalhotels.event.res.instant.space/wls
Operator: Venues and Services Management S.R.L., on behalf of Continental Hotels SA
1. INTRODUCTION
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User", "you") and Venues and Services Management S.R.L., with registered office at Str. Primăverii 43, Bușteni, Prahova, Romania (Trade Registry No. J29/879/2020, VAT ID: RO42600752) ("Instant.Space", "we", "our"), acting as the operator of the Instant.Space Booking Engine on behalf of Continental Hotels SA ("Venue Operator").
By using the Booking Engine, you agree to these Terms. If you do not agree, you must not access or use the platform.
2. DEFINITIONS
Booking Engine: The online platform provided by Instant.Space for discovering, configuring, and reserving event spaces.
End-User: Any individual or organization using the platform to browse, configure, or book event venues.
Venue Operator: Continental Hotels SA – MyContinental Sibiu
Services: All functions offered through the Booking Engine, including booking management, user communication, and payment processing.
User Account: A profile created on the Booking Engine by either an End-User or Venue Operator.
3. ELIGIBILITY
To use the Booking Engine, you must:
Be at least 18 years old;
Have the legal capacity to enter into binding agreements under applicable Romanian or EU law.
By using the platform, you represent that you meet these conditions.
4. SCOPE OF SERVICES
The Booking Engine allows:
End-Users to browse available venues, configure event details, and complete bookings.
Venue Operators to list spaces, manage booking requests, and communicate with users.
Instant.Space to manage booking transactions and issue invoices on behalf of the Venue Operator.
5. USER ACCOUNTS
5.1. Browsing is available without registration.
5.2. Booking requires the creation of a User Account with accurate personal or business information.
5.3. You are responsible for safeguarding your account credentials.
5.4. Instant.Space may suspend or delete accounts suspected of fraudulent or abusive activity.
6. FEES & PAYMENTS
Use of the Booking Engine is free for End-Users.
All booking payments are processed by Instant.Space (Venues and Services Management S.R.L.), acting as a designated payment agent of the Venue Operator.
Instant.Space issues the invoice for each booking, on behalf of the Venue Operator, in compliance with Romanian fiscal law.
The Venue Operator is solely responsible for setting prices, availability, and refund conditions. These are displayed before booking.
If a refund is approved by the Venue Operator, Instant.Space will process the refund within a maximum of 30 days.
7. CANCELLATION & REFUNDS
Cancellation policies are determined solely by the Venue Operator and are visible during the booking process.
Instant.Space does not impose or enforce cancellation terms, but will facilitate refunds upon instruction from the Venue Operator.
Refunds may take up to 30 days from approval.
8. USER CONDUCT
By using the platform, you agree not to:
Upload or post illegal, offensive, defamatory, or infringing content;
Misrepresent your identity or impersonate others;
Attempt to disrupt, hack, or damage the platform’s security or availability;
Use bots, scrapers, or reverse-engineering tools on the Booking Engine;
Violate applicable laws, contracts, or third-party rights.
9. USER-GENERATED CONTENT
You are solely responsible for all information and content you upload (e.g., messages, business profiles, images). You agree not to upload:
False or misleading statements;
Content that infringes any intellectual property rights;
Viruses, malware, or harmful scripts.
Instant.Space reserves the right to remove or block such content without notice.
10. INTELLECTUAL PROPERTY
All content, software, logos, text, graphics, and system architecture on the Booking Engine are the property of Instant.Space or its licensors and are protected by intellectual property laws.
No part of the platform may be copied, distributed, or used without prior written consent.
11. DATA PROTECTION
Instant.Space processes personal data in accordance with:
EU General Data Protection Regulation (GDPR);
Romanian Law No. 190/2018;
Our Privacy Policy.
By using the platform, you agree to the collection and processing of your data for the purpose of booking and platform operation.
12. PLATFORM AVAILABILITY & DISCLAIMERS
The Booking Engine is offered “as is”, without guarantees of continuous availability or error-free operation.
Instant.Space is not liable for:
Platform downtime or technical issues;
Errors or omissions in listings;
Disputes between Users and Venue Operators;
Delays or failures caused by third-party services.
13. INDEMNITY
You agree to defend, indemnify, and hold harmless Instant.Space and its partners from any claims, losses, or damages (including legal fees) arising from:
Your use of the Booking Engine;
Your violation of these Terms;
Any third-party claim related to content you submit or actions you take on the platform.
14. MODIFICATION OF TERMS
We may update these Terms at any time. Updated Terms will be posted on this page with a new effective date. Continued use of the Booking Engine constitutes your acceptance of any changes.
15. TERMINATION
Instant.Space reserves the right to:
Suspend or terminate your access to the platform for violation of these Terms;
Delete your User Account without prior notice in case of fraud, abuse, or legal obligation.
16. FORCE MAJEURE
Neither Instant.Space nor the Venue Operator shall be liable for failure to perform due to circumstances beyond reasonable control, including:
Natural disasters, wars, civil unrest;
Power outages, internet failures;
Government actions or pandemics.
17. DISPUTE RESOLUTION
We encourage resolving any disputes amicably. If not possible, disputes will be subject to the jurisdiction of the competent Romanian courts, under Romanian law.
18. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the rest will remain in full effect.
19. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Instant.Space concerning use of the Booking Engine.
20. CONTACT
For any legal questions, support requests, or complaints, please contact:
contact@instant.space